Knowledge Management and Organizational Design: A Case Of First-Generation Banks in Ibadan, Oyo State Nigeria

Abstract

The banking sector in Nigeria has undergone several structural changes in recent times to meet the competitive demand within the industry. Aligning institutional information through processes and practices and effecting such on organizations design have been a major challenge for attaining efficiency. Knowledge management practices are organizations threshold that allow for innovation utilization of information to drive both internal and external demand for sustainable organizational growth. The study examined the extent to which knowledge management influenced organizational design in first generation banks in Nigeria. To achieve this objective, the descriptive survey research design was adopted with emphasis on quantitative and qualitative data gathering and analysis techniques. Sample size consists of 114 respondents (regional, business, sales and operation managers) from sixty-six branches of the three selected first generation banks in Ibadan. Simple random sampling technique was used to select all respondents. Data was collected with the aid of questionnaire. Data was analyzed using regressions at univariate and bivariate levels showing the relationship among knowledge management indices such  as Knowledge Management Strategies and Practices (KMSP), Knowledge Management   Strategies and Development (KSMD) on organizational design. Empirical evidence revealed a strong interconnectivity among the variables under study. Hence, knowledge management practices was found to have direct influence on organization design that serve as a bedrock for performance

Keywords: Knowledge Management, Organization Design, Information Technology, Knowledge Implementation.